Figures obtained by VICE under the Freedom of Information Act reveal that ambulances have been called to Amazon’s UK warehouses at least 600 times in the last three years. Common complaints included breathing problems and chest pain, and patients were taken to hospital on more than half of these occasions. Between 2015 and 2017, ambulances were called 115 times to Amazon’s warehouse in Rugeley, Staffordshire. Over the same period, paramedics attended a Tesco warehouse of the same size in nearby Lichfield on eight occasions. (Amazon said the warehouses employ different numbers of people and that the sites are not directly comparable.)
A members survey of Amazon workers conducted by the GMB union paints an alarming picture of life in the company’s warehouses. The findings are due to be published at the union’s annual congress this weekend. Respondents included a pregnant woman who claimed she was made to stand for ten-hour shifts. Workers described life at the company as “soul destroying” and like “living in a prison”. Another reported feeling “like a trapped animal”. Current and former employees shared similar stories with VICE. One claimed to have been the subject of disciplinary action after failing to call in sick from hospital following an epileptic seizure at work.
Mick Rix, national officer at GMB, said: “Hundreds of ambulance call-outs, pregnant women telling us they are forced to stand for ten hours a day, pick, stow, stretch and bend, pull heavy carts and walk miles – even miscarriages and pregnancy issues at work. None of these things happen in safe, happy working environments. Companies like Amazon should be treating staff with respect, not treating them like robots.”
Revealed: Ambulances Were Called to Amazon Warehouses 600 Times in Three Years